Lifetime Warranty at Karats

KARATS FREE Lifetime Guarantee Is Hassle-Free

Your Lifetime Warranty will NEVER be void, even if you miss your 6 month checkup, as long as your item passes inspection.

FREE Lifetime Service Guarantee

  • KARATS will size your ring FREE FOR LIFE.
  • KARATS will polish and refinish your ring FREE FOR LIFE.
  • KARATS will guarantee diamond loss FREE FOR LIFE.
  • KARATS will replace any chipped diamond FREE FOR LIFE.
  • KARATS will reapply the brushed finish on any men’s band FREE FOR LIFE.
  • KARATS will solder your engagement ring to your wedding band for FREE.
  • KARATS will clean and inspect your ring FREE FOR LIFE.

 

FREE Lifetime Diamond Loss Guarantee

  • KARATS will replace any diamond, that, in normal use chips, cracks or separates from its mounting and/or is lost.  We will replace it with a diamond of equal value for the purchaser’s lifetime, provided the diamond and mounting have been cleaned and checked in the past six months.
  • The inspections must be verified by an authorized representative of KARATS Jewelers, by having this warranty booklet signed every 6 months.
  • The lifetime warranty will be considered invalid should the article of jewelry be worked on by jewelers other than KARATS Jewelers (this includes soldering a wedding band to an engagement ring.)
  • We may recommend that you replace or repair a prong and/or other parts of the mounting, as well as tightening diamonds, for a nominal fee in order to eliminate the possibility of the loss of any diamond.
  • The lifetime warranty does not apply to or cover accidental loss, neglect or theft of the diamond and mounting.  We urge you to insure your jewelry for casualty of loss.